Terms and Conditions

These terms set out the rules for using this website and the basis on which we provide our import services. By using the site you accept them. If you do not agree with them, please do not use the site.

1. Who we are

The Classic Import Co. is a trading name of Imexs Brokerage LTD, registered in England and Wales.

• Company registration number: 13989357
• Registered office: Kemp House, 128 City Road, London, EC1V 2NX
• Email: cars@classicimport.co.uk
• Phone: +44 20 3826 8879

2. Terms used

"We", "us", "our" and "the Company" mean Imexs Brokerage LTD trading as The Classic Import Co. "You", "your" and "the Client" mean the person using this website or engaging our services. "The Website" means classicimport.co.uk. "The Services" means the vehicle import work described below.

3. Our services

We are a vehicle import agent. Depending on what you engage us for, we can handle:

• Customs declaration and clearance when your vehicle arrives
• Calculating and settling the duty and VAT due
• Notifying HMRC that the vehicle has arrived
• Preparing and submitting the particular forms needed to register the vehicle with the DVLA
• Arranging any approval test or inspection the vehicle requires
• Advising on shipping, and coordinating with shippers where agreed

What we do for you, and what it costs, is confirmed before we start. We act on your behalf with HMRC and the DVLA. We do not sell vehicles, and we are not a party to any purchase you make.

4. Quotes and fees

• Our fees are quoted before work begins and are confirmed in writing.
• Any duty, VAT, DVLA fees, testing fees and shipping costs are separate from our fee. They are set by third parties, not by us, and are payable in addition.
• Figures we give before a vehicle is assessed are estimates. The final amount depends on HMRC's assessment of your specific vehicle.
• Our fees are not refundable once work has started. Payment of an invoice issued by Imexs Brokerage LTD means you have read and accepted these terms.
• If we cannot complete the work because the information or documents you gave us turn out to be inaccurate, incomplete or false, the fee remains payable.

5. What we cannot guarantee

This section matters, so we have put it plainly rather than burying it.

In particular, we do not guarantee:

• Timescales. There is no fixed processing time. It depends on the vehicle, on how busy the relevant team is, and on other factors outside anyone's control.
• That a relief will be granted. We will tell you if we believe your vehicle qualifies for a reduced rate or a relief, and we will make the case for it. HMRC decides.
• The final tax figure, until HMRC has assessed the vehicle.
• That a vehicle will pass a test or inspection. That depends on its condition.

We are responsible for doing our work competently and honestly. We are not responsible for the decisions of the authorities, nor for delays caused by them.

6. Your responsibilities

Our work depends on what you give us, so you agree to:

• Give us accurate and complete information about the vehicle, including the true purchase price and its correct date of manufacture
• Provide the original documents we ask for, promptly
• Tell us if anything changes, or if you discover something you told us was wrong
• Pay any duty, VAT and third-party fees when they fall due

Declaring a value or an age that is not truthful is a matter between you and HMRC, and it is not something we will take part in. If we discover information given to us is false, we may stop work immediately, and no fee is refunded.

7. The import tax calculator

Our calculator gives an indication of duty and VAT based on standard UK rules and the details you enter.

• It is a guide only. It is not a formal quote, and it is not tax or legal advice.
• It assumes the details you enter are correct, and that the vehicle is in the condition described. A modified vehicle, for example, may not qualify for the classic rate.
• The actual amount depends on HMRC's assessment of your specific vehicle and the documents provided.
• Using it creates no contract between us and starts no customs process.

Please do not commit to buying a vehicle on the strength of a calculator figure alone. Ask us to confirm it first, which costs you nothing.

8. Website content

The guides and articles on this site are general information about importing vehicles into the UK. They are written carefully and kept current, but rules change, and every vehicle is different.

• The content is not advice for your specific situation.
• We do not warrant that everything on the site is complete, accurate or up to date at all times.
• Your use of the information is at your own risk. It is your responsibility to check that our services meet your needs.

9. Intellectual property

Unless stated otherwise, Imexs Brokerage LTD and its licensors own the intellectual property in everything on this website. You may view and read it for your own personal use. You may not:

• Republish, sell, rent or sub-license material from this site
• Reproduce, duplicate or copy it
• Redistribute it
• Use our name, logo or artwork without our written permission

You may link to our pages, provided the link is not deceptive and does not falsely imply that we endorse you or your products. Please do not put our pages inside frames that alter how they appear.

10. Links and third parties

Our site may link to other websites. We do not control them and we are not responsible for their content, their privacy practices or anything you do there. A link is not an endorsement.

If you find a link on our site that you believe is offensive or inappropriate, tell us. We will consider removing it, though we are not obliged to.

11. Liability

To the maximum extent the law allows, we exclude the representations, warranties and conditions relating to this website and its use that are not set out here.

Where you have engaged us for a paid service, our liability is limited to the fee you paid us for that service.

Nothing in these terms limits or excludes our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Anything else that cannot lawfully be limited or excluded

We are not liable for duty, VAT or penalties correctly charged by HMRC, nor for losses arising from information you gave us that was inaccurate or incomplete.

12. Complaints

We take complaints seriously. If something has gone wrong, email cars@classicimport.co.uk and tell us what happened.

We aim to respond within 14 days of receiving your complaint. If we need longer to look into it properly, we will tell you by email rather than leave you waiting.

13. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.

Our services are delivered in accordance with the law imposed by UK and foreign authorities.

14. Changes to these terms

We may amend these terms at any time. The version on this page is the one that applies, and the date at the top tells you when it last changed. By continuing to use the site you accept the current version.